This is a "Catering Crew" role: Work is performed independently and on-site at events. 🔄 Role Overlap This role can be a dedicated role or an overlapping role along with another role. This role can be undertaken by anyone on the team who wishes to attend a specific convention that is already on the calendar. If an event you wish to attend is NOT on the calendar, consider pursuing the Event Lead (Manager) Role instead.Current Team Members should be able to ensure their regular duties are still being completed and existing deadlines will continue to be met, either by completing them as well or by getting assistance during the event. 📝 Responsibilities Responsibilities include but are not limited to: Reports to and assists Event Lead Work a certain number of hours during the con. Running Sales & Register during the convention Responsible for assisting with Setup/Teardown May be asked to assemble products May be asked to go on supply or food runs when not at the table Communicate directly with team mates to arrange a work schedule that fits everyone's plans for the con. Must participate in the Tuesday Team Call before the con 🕰️ Time Commitment You are responsible for assisting with Setup, Prep Work & Teardown. Setup: You must arrive before the posted Vendor Setup hours on Thursday (or Day 0) or earlier, and be prepared to report to the Event Lead to work when Vendor Setup Hours start. Est. Time: 2-4 hours to setup booth, varies based on team & booth size Teardown: You must be prepared assist with Teardown on Sunday Night (Last day), reporting in to the table 30 minutes before close. Est Time: 45 mins-2 hrs for teardown, varies based on team & booth size You must attend a Tuesday Team call before the con Est. Time: One Hour per call You must be available to work at the booth during Dealer's Room open hours. Times required may include during major convention events such as Fursuit Parade, Dance Comp or any other event. In team of 2 or less (Most common): Expect to work all three days, up to the entire open time. In team of 3 (Ideal): Allows for rotation and possibility for all Crew Members to get one day off during the con. In team of 4 or more: Not usually needed. Larger teams are reserved for major conventions like SDCC or Anthrocon only. Allows for more time off for Crew Members during the con in exchange for less compensation. Est. Time: As needed during the con from Thurs-Monday 👉 Role Requirements This role has performance quota/expectations: Must collect a minimum of 30 new customer e-mail addresses throughout the event (This is basically guaranteed as long as you follow the script) This is a Customer Facing Role: Must be punctual so that others can trust they can rely on you Must present well according to dress code Must be prepared to interact with the public with a positive demeanor. Must be able to maintain emotional composure in the face of potential stress. This role requires Physical strength and stamina: You must be able to stand for a minimum of 5 hours between breaks You must be able to comfortably lift and carry a minimum of 40 lbs a distance of 100 feet. ✔️ Prerequisites @Catering Team Role in Discord Must complete Sales Script training Must complete POS Training Demonstrated knowledge of ability to perform various customer scenario procedures on the POS system Demonstrated knowledge of our company objectives, culture, sales script, booth protocols and professional requirements 🖥️ Assignments and Deadlines The Event Lead should have access to add and modify events on the following calendars, please notify Tina if they cannot. Task deadlines and internal event itinerary: #🎪con-team shared Google Calendar. Public Event Calendar: Events Public Google Calendar. Team Scheduled Work Shifts: 🍣 Work Schedule shared Google Calendar. 💰 Compensation This role can earn a comped trip, bonuses from their performance and priority in shift selection, but also requires a considerable commitment. See the Getting Paid page for full details.