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Continue ShoppingIt's easy to forget sometimes, but many things aren't made by machines! Enamel pins are one of those things.
Enamel pins are made by hand, individually painted and individually polished. Due to this process, no two pins are alike and 'perfection' is very rare.
I will always do my best to send out the best pins available. If there is a major issue, please contact me at zhi@cat-bird.com and I will do my best to help.
These pins are the highest quality available, and are closest to perfection, but may still exhibit some very minor imperfections. Any flaw not immediately noticable from 18" away is considered acceptable, and these flaws can include but are not limited to:
Please feel free to attempt to repair minor imperfections as you desire, however I cannot accept returns or exchanges for failed attempted repairs.
I do not offer Perfect/Collector's Grade pins, sorry!
Returns & Exchanges
I offer returns or exchanges on pins due to minor defects, however you must pay for all shipping & handling charges required to return and re-ship any pin.
I can exchange any pin purchased in-person only at the time of purchase. Exchanges after purchase are considered on a case-by-case basis, and are not guaranteed.
I do not accept exchanges of online orders at exhibition events.
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