When changing any status, always leave a comment on the order to indicate why the change was made. Order Statuses Ship this order now. If you can't ship it, update the status to On Hold. Items in this order cannot be shipped yet, reason is noted in the order. This is often this month+last month's Tasting Room orders, or preorders. Some items have been delivered, but not everything. Common when someone orders digital items, or preorders items with in stock items. When filling orders, always check if these orders can ship and be completed. Usually this means the order for a POD (Print-on-Demand) item has been sent. This does not indicate printing has started yet so always review the comments for actual order status. This order is complete. It can be archived. Payment Statuses No action is required. Treat this as 'Attention Required'. Usually a Tasting Room Selection, but always verify before assuming. We returned the payment. No further shipments will be sent for this order. Uncommon. Payment was cancelled. Uncommon.