🟩 Remote Event Support (Assist from home) Role

This is a "Catering Crew" role: Work is performed independently and on-site at events. 🔄 Role Overlap This role will typically be filled by whoever is working in our Marketing Coordinator role.This role can be a dedicated role or an overlapping role along with another role.This role can be undertaken by anyone on the team who wishes to attend a specific convention that is already on the calendar. If an event you wish to attend is NOT on the calendar, consider pursuing the Event Lead (Manager) Role instead.Current Team Members should be able to ensure their regular duties are still being completed and existing deadlines will continue to be met, either by completing them as well or by getting assistance during the event. 📝 Responsibilities Responsibilities include but are not limited to: Must prepare and schedule pre-event marketing materials according to our SOPs Must participate in the Tuesday Team Call before the con Must provide remote assistance for Catering Crew Responsible for tracking & following up on issues to ensure 🕰️ Time Commitment You are responsible for completing a series of administrative, planning and marketing assignments due as early as one month prior to the convention. Est. Time: 3-6 hours of work spread out before the con You must attend a Tuesday Team call before the con Est. Time: One Hour per call You must be available remotely during the convention to support as needed while the team is setting up, one hour prior to and during open selling hours, and during teardown. Est. Time: As needed during the con from Thurs-Monday 👉 Role Requirements This role is On Call: Must be able to respond to Crew requests with a five minute or less response time Must be able to maintain emotional composure in the face of potential stress. This role requires problem solving skills: You must be comfortable with creatively solving problems from a distance Must be comfortable calling people and businesses on the phone to obtain quick resolutions. Must be able to minimize additional costs for extra services This role requires organizational and communication skills: You must be able organize information so that everyone can access it easily Must be able to keep track of multiple issues at a time You must be able to take at-con customer issues and handle or assign them as needed. Must be able to keep the team on site apprised about items that affect them. ✔️ Remote Event Support Prerequisites @Catering Team Role in Discord Demonstrated knowledge of our company objectives, culture, sales script, booth protocols and professional requirements 🖥️ Assignments and Deadlines The Event Lead should have access to add and modify events on the following calendars, please notify Tina if they cannot. Task deadlines and internal event itinerary: #🎪con-team shared Google Calendar. Public Event Calendar: Events Public Google Calendar. Team Scheduled Work Shifts: 🍣 Work Schedule shared Google Calendar. 💰 Compensation Details pending, ask Tina if you're reading this and details are still pending.

🟩 Remote Event Support (Assist from home) Role

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