Task Point Values

wip page, rough notes to be cleaned up later: Points SOP: Cards 0.45 eachOrders : assigned based on order detailsemsils: assigned by labeltickets: must close ticket within 6 hpurs.0.25 for roles+1pt if closed in 15 or less Guest Service: Emails: Points Assigned according to Task and labeled, notify Tina if you have a chain without points Discord Tickets: Each ticket must be closed within 6 business hours to recieve points. Each ticket replied to within 10 minutes of opening by the customer will receive a 2 point bonus to the responder. Each ticket closed by the original responder within 30 minutes will receive an additional 2 point bonus. Ticket closure must be acknowledged by the customer either via verbal response or reaction emoji to recieve the bonus. Each situation must be transfered to it's appropriate follow through, tickets are not to be used as a to-do list. Items requiring further attention should be directed to the appropriate dept via e-mail to shop@sushitomodachi.do using the correct Task template to ensure they are assigned properly. Items emailed but not assigned properly may result in points not being awarded if the item is not handled. Tickets left open longer than 12 business hours for any reason other than Customer Nonresponse will have the amount of points that would have been awarded be docked instead Order Packing: Points Assigned via Shopify Product Assembly: Birthday Card Campaign: 1 point per verified card mailed out Pins: 1 point per pin assembled Sticker Packs: 0.5 points per sticker pack assembled Greeting Card Packs: 1 point per pack assembled Convention Marketing: Points are awarded after convention has happened and we successfully exhibited. Please note, points will not be awarded if links are broken during event. 10 points for initial materials verification If materials need to be made, 10 points for creating and printing/ordering each of the following Con Linktree Landing Page and QR Code Sign Con Birthday Sign Up Sign Con Tasting Room Sign Con Checklists (must be ordered and ready to pickup at event) Con Business Cards (must be ordered and ready to pickup at event) Con Collection Page involves inventory planning and takes more time. Points will be deducted for inaccuracies or incomplete packing. 25 points for Con Collection Page 50 points for Convention Packing of Stock 50 points for Convention Supply Packing During Con Marketing Campaigns 140 Points for completing all post assignments as Remote Support (Not awarded if there is a Digital Sales Role attending the con in person.) 20 points for each Mystery Box Unboxing Video Collected (Not awarded if video does not meet spec) 140 Points for completing Basic At Con Marketing At Catering Crew: Event Lead Event Lead receives the most opportunities for bonuses. Points are awarded after event based on team performance. 20 points for applying to an event we are accepted to. (No points awarded if we do not attend.) 80 point recruitment bonus for each Team member recruited at the Event Sales level, max 3 per event. (No points awarded if Crew Member does not meet the role requirements listed in the Getting Paid article.) 80 point bonus for each Team Member who achieves 100% attendance during the event, max 3 per event.1 point bonus for each verified email address collected by the entire team.(No points awarded if Crew Members do not meet their required minimums) Art Dept Points awarded for completion of step after next step is started only. Points not awarded if Art Direction is not followed for revisions or if steps are not fully completed for the respective phase. Recipe Pipeline 300 points awarded for completing Taste Test Campaign 130 points awarded for Production Assets completed 130 points awarded for Marketing Assets Completed 35 points awarded for Ordering Process Completed 130 points awarded for Last Call Campaign

Task Point Values

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