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Known Issues
| Bug | Details | Priority |
|---|---|---|
|
New
Birthday Form Bug NOT YET ASSIGNED |
Location: Other Description: Error: 0 - Address required error appearing on new sign ups Reported on: Dec 20, 2025 Reported By: Tina Last Updated: Dec 20, 2025 |
Critical |
|
New
Bug Report Sorting Tina is working on this! |
Location: Other Description: Bug Report Page Sorted Alphabetically instead of Chronologically Reported on: Dec 29, 2025 Reported By: Tina Last Updated: Dec 29, 2025 |
Low |
|
New
Neko Completion Issues NOT YET ASSIGNED |
Location: Achievements/Achievement Redemption Description: For issues affecting COMPLETION of Neko Rewards. Broken links, automations, etc. Current Issue: Instagram task linking to profile page instead of specific post. Lack of clarity on next steps for Guests. Review and revise. Supporting Tickets/Threads
Reported on: Dec 12, 2025 Reported By: Tina Last Updated: Dec 12, 2025 |
Low |
|
Testing
Neko Redemption Issues NOT YET ASSIGNED |
Location: Other Description: For issues affecting REDEMPTION & RECIEPT of Neko Rewards. Current Issue: Tasting Room Welcome Kit+Neko additions upon checkout being tested. Need to verify that Welcome Kit applies for people who have NOT yet recieved a Kit+Neko, but should not be applied to renewal orders that already recieved Kit+Neko. Supporting Tickets/Threads
Reported on: Dec 12, 2025 Reported By: Tina Last Updated: Dec 12, 2025 |
Medium |
|
New
Order History Messaging Issues NOT YET ASSIGNED |
Location: Order History / Order Status Page Description: Ongoing refinement of Order History Messaging, including 1) Items Removed From Orders are Still Visible as selections in Order History 2) Missing Selections flag displaying on already fulfilled orders Supporting Tickets/Threads:
Reported on: Dec 01, 2025 Reported By: Multiple Guests Last Updated: Dec 12, 2025 |
Medium |
|
New
Packing Slip: Free Birthday Card Pack In Incorrectly Flagged Tina is working on this! |
Location: Other Description: Free Birthday Card flag is being added to orders that already have birthdays. Reported on: Dec 29, 2025 Reported By: Tina Last Updated: Dec 29, 2025 |
Low |
|
New
Tasting Room Plans Not Appearing for VIP Tina is working on this! |
Location: Tasting Room Landing Page Description: Plans not showing on Tasting Room for non-member prior to sign up Reported on: Dec 19, 2025 Reported By: Tina Last Updated: Dec 20, 2025 |
Critical |
|
Investigating
Old Address on Tasting Room Renewal Orders Tina and Sinchain are working on this! |
Location: Other Description: Guest updated address in account, Team manually confirmed address changes across previous orders, but Dec 1 renewal order still had the old address. Developer confirmed old address was lingering within the subscription app, they are investigating. Reported on: Dec 04, 2025 Reported By: Tina Last Updated: Dec 11, 2025 |
Medium |